Privacy Policy


Privacy Policy



This Privacy Policy describes how Lonavia (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from [lonavia.com] (“Site”).





Contact



If you have any questions, would like more information about our privacy practices, or wish to make a complaint, please contact us by email at:


📧 info@lonavia.com

📍 Beniakovce 131, Slovakia





Collecting Personal Information



When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.


Personal Information may include:


  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number
  • Device information (IP address, browser type, time zone)
  • Purchase history

 

 

 

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

 

Sharing Personal Information

 

We share your personal information with service providers to help us provide our services and fulfill our contracts with you (e.g. Shopify, payment processors, delivery services).

 

Behavioural Advertising


We use your personal information to provide you with targeted advertising or marketing communications we believe may interest you.


For example:


You can opt out of targeted advertising here:


Or through the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/

 

Using Personal Information

 

We use your personal information to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill your order
  • Communicate with you about new products, services, and offers

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under these lawful bases:

  • Your consent
  • Performance of the contract between you and us
  • Compliance with legal obligations
  • Our legitimate interests (which do not override your rights)

Retention

We retain your personal information for our records unless and until you ask us to delete it.

 

 

 

Automated Decision-Making


We do not engage in fully automated decision-making that has a legal or significant effect using customer data.


Shopify uses limited automated decision-making to prevent fraud, such as:


  • Temporary blacklist of IP addresses associated with failed transactions
  • Temporary blacklist of credit cards associated with blacklisted IP addresses


 

 

 

Your Rights


GDPR

 

If you are a resident of the EEA, you have the right to:


  • Access the personal information we hold about you
  • Port your data to a new service
  • Request correction, update, or erasure of your personal information


To exercise these rights, please contact us via the email address provided above.

Your information will be initially processed in Ireland and may be transferred outside Europe (including to Canada and the USA). For more information, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

 

CCPA (for California residents)


If you are a resident of California, you have similar rights under the California Consumer Privacy Act (CCPA):


  • Right to know
  • Right to access your personal information
  • Right to request correction or deletion

To exercise these rights, please contact us via the email address provided above.

 

Cookies

Cookies are small files downloaded to your device to enhance your experience. We use cookies to:

  • Remember your preferences
  • Understand site usage
  • Provide targeted ads

You can manage cookies through your browser settings or visit www.allaboutcookies.org.

Please note that blocking cookies may affect your browsing experience.

 

Do Not Track


We do not alter our data collection or usage practices in response to “Do Not Track” signals from your browser.

 

 

 

Changes


We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.


Last updated: 8 June 2025


 

 

Complaints


If you would like to make a complaint, please contact us by email. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. For example, in the UK: https://ico.org.uk/make-a-complaint/

Lonavia